Course Code
IBE209

Course Name
User Support and Training

Credits
7.50

Semester
Autumn

Location
Molde

Language Instruction
Norwegian

Language Assignments and Evaluation
Norwegian

Language Literature
Norwegian

Instruction
Lectures, practical exercises and group work.

Evaluation
Project (60%) and oral examination (40%)

Grades
Letter (A - F)

Learning outcome

The student will gain an understanding of learning, teaching and advising, and thereby be able to give user support and user guidance.

Content

Theories of learning. Guidance and advising. Evaluation and feedback. eLearning and the use of LMS (Learning Management System). Production of learning materials. Organizing user support and guidance.